Privacy Statement

At Mac-Clair Mortgage Corporation, we recognize the sensitive nature of your personal financial information, and take appropriate precautions to protect your privacy. When you entrust us with this information, you can be certain it will be used only within our strict guidelines.

Mac-Clair Mortgage Corporation, along with other financial institutions who do business in the United States, is required to provide our customers with a document illustrating the types of customer information we collect and the circumstances under which we may share it. This brochure describes those practices for all members of the Mac-Clair corporate family.

We hope you will read through all the details of Mac-Clair's official position on privacy. Importantly, we want you to understand that Mac-Clair uses information responsibly and in order to:

In no case do we provide account or personal information to non-Mac-Clair companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services. Only in extremely limited circumstances, outlined below, do we share your information with other financial services firms for marketing purposes.

This policy statement takes the place of any previous privacy policies issued by Mac-Clair Mortgage Corporation, or any of its subsidiaries. If, in addition to federal law, you are protected by specific state or local regulations, Mac-Clair will fully comply with those regulations as well.

The kinds of information we collect.
If you apply for a loan or a new account: We ask you to provide information about your financial status, such as employment, income, monthly expenses and assets, as well as identifying information such as your address, telephone number and Social Security number.

In most cases, you give us this information yourself, in person, by mail, or through a web site. If we need to know about your credit and repayment history, we also obtain information from consumer reporting agencies and other creditors.

If you apply for insurance: We ask you to provide additional information relevant to underwriting the specific insurance product. This information, such as information about your health or driving record, is not used for any purpose other than to provide and service the insurance applied for.

Once you become a customer: We maintain information about your transactions about account balances, securities holdings, and repayment history.

Because it's important to know what types of services may be most valuable to you, we obtain statistics and demographic information about current and prospective customers from marketing information firms.

How we use this information.
The information we collect is used to help us deliver the services you've requested, easily and efficiently. It may also permit us to design and offer specific products and services that we believe will be useful to you and other customers.

Who has access to this information?
Within Mac-Clair:
Mac-Clair employees are permitted access to the information they need to perform their jobs on your behalf. We maintain strict internal policies against unauthorized disclosure or use of customer information by employees.

Companies that you ask us to share with:
From time to time, we will make available the services of other financial firms, such as homeowner's insurance coverage for Mac-Clair mortgage applicants. In these cases, Mac-Clair will get your permission prior to sharing this information with the outside firm.

Mac-Clair may get your written, online or verbal permission to share your information. If you grant permission, it will apply only to the specific program or programs you consent to. If you have previously requested that we block the sharing of your information, that request will remain in place for all other situations.

Outside service providers:
We have arrangements with companies whose experience is essential for our own services to operate properly. For example, we work with firms that execute securities transactions, enable online banking, and make account statements possible for Mac-Clair customers. Mac-Clair also has arrangements with companies that assist us in marketing our own products and services. For example, these firms may perform direct mail fulfillment or conduct surveys on our web site. These companies perform their functions at Mac-Clair's direction and we only share customer information with them that is necessary for them to perform these functions. As with all our business partners, these companies are required to safeguard your information and only use it for authorized purposes and within the guidelines established by Mac-Clair for the protection of customer information.

Consumer reporting agencies:
It is standard mortgage banking industry practice and within federal and state law for Mac-Clair to routinely provide data about customer loan repayment and transactions to these agencies and other creditors.

Courts and government bodies:
Certain federal and state laws may require us to share information about you. For example, if you are involved in a legal matter with a third party, we may be ordered to provide information to a court or other party. In these circumstances, only the specific information required by law, subpoena, or court order will be shared.

Former Customers
We may share information about former customers with Mac-Clair affiliates, marketing partners and other third parties as described above. However, former customers can also elect not to have their information shared, even if their relationship with us ends.

How to elect not to have your information shared.
You clearly have the choice to limit the sharing of your information, but please consider this: By making customer information available across the Mac-Clair corporate family, we're able to provide better service and offer financial solutions we believe you will find of value. In fact, some products and services may only be available if you allow us to share your information.

If you prefer, you may direct us not to share personal information about you that isn't publicly available. This is commonly known as "opting-out" of information sharing by writing to us at:

    Mac-Clair Privacy Preferences
    G-3404 Miller Road
    Flint, MI 48507


We make every effort to process an "opt-out" request within 30 days of receipt.

Even if you elect not to have information shared, the Fair Credit Reporting Act and other laws allow us to share specific details about your transactions and experience with us. This may include information about your account balances or payment history. The use of this information is limited by federal law to specific permissible purposes, such as applications for credit, insurance or employment.

Customers who have previously "opted-out" with Mac-Clair Mortgage
 If you have already submitted a request to "opt-out" of information sharing, there is no need to "opt-out" again. Customers who "opt-out" have their records marked accordingly in our electronic systems. This system "flag" stays in place and can only be removed with a written customer request.

If you have opted-out in the past and now wish to "opt-in" - or remove the opt-out flag from your records, please write us and let us know.

How we protect your privacy online.
Your privacy is as important to us in the online world as it is everywhere else within Mac-Clair Mortgage Corporation. While this policy governs Mac-Clair's corporate data sharing activities, there may be cases where we need to treat your information differently than described here while doing business with you online. However, in these cases, we will provide you with a clear, plain-language disclosure and obtain your authorization before proceeding. The authorization may come in the form of "clicking" on a disclosure, replying to an e-mail or enrolling in specialized online services.

For more complete details of Mac-Clair Mortgage Corporation's online information practices, including specific examples and an overview of our security measures, please visit us online at www.mac-clair.com.

As technology continues to advance Mac-Clair Mortgage Corporation will continue to provide safeguards to keep your personal financial information confidential and secure. We're committed to protecting your privacy, whether you do business with us on the Internet, in person, or via telephone or through the mail. As always, we thank you for choosing Mac-Clair Mortgage Corporation.

Other information you may find helpful.
Direct Marketing Preference Services
If you wish to limit direct mail and telemarketing offers from companies other than Mac-Clair, you may contact the Direct Marketing Association Preference Services at:

Mail Preference Service
The Direct Marketing Association
P.O. Box 9008
Farmingdale, NY 11735-9008
  Telephone Preference Service
The Direct Marketing Association
P.O. Box 9014
Farmingdale, NY 11735-9014

When contacting the Preference Services, please be sure to include your name, complete home address, signature, and for the telephone service, complete home phone number, including the area code.

Credit Bureau Opt-Outs
If you wish to limit the number of pre-approved credit solicitations that you receive you may contact the National Opt-Out Center to have your name removed for two years from all of the major credit bureaus' mailing lists.

Call the National Opt-Out Center toll-free at 1-888- 5OPTOUT (567-8688).

Government Information on Privacy
For other valuable consumer information, including information on protecting yourself from identity theft, visit http://www.consumer.gov/, a web site sponsored by the U.S. Government.

Where to find out more.
If you have questions, concerns or comments about our privacy practices or the way your information is maintained and used, we'd like to hear from you.

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©2003 Mac-Clair Mortgage Corp. - All rights reserved.